You can create custom client lists to organize your clients however works best for you. A few ways advisors use this feature:
- Segment your client list by demographics or client tiers, then use the drop-down to compare client financials side by side
- Segment your clients by advisor within a firm
- Create a list specific to a campaign or initiative
How Custom Client Groups work
1. Creating a custom group
- In the Clients area, find the Custom Groups section in the left panel and click the +.
- In the New Custom Group window, enter a Group Name (this is required).
- Click Save. Your new group will appear under Custom Groups.
2. Adding clients to a group
- In your client list, hover over the client you want to add and click the three dots on their row.
- Select Add to Group.
- In the Choose a Group window, select the group you'd like to add them to. You can also click Create New Group to make a new one on the spot.
- Click Save Changes.
The client will be added to that group, and the group's client count will update.
3. Viewing and editing groups
Click a group in the Custom Groups section to view the clients inside it. To manage a group, click the three dots (...) next to its name, where you can:
- Rename Group
- Delete Group
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