Here we provide instructions, for the 4 major web browsers, on how to clear your cache and site data for the Elements websites.
Chrome
- Navigate to the website url you are trying clear (i.e. https://app.getelements.com/ or https://my.getelements.com/)
- Click the "Site Information" icon to the left of the url
- Select "Site Settings"
- On the settings page click the "Delete data" button at the top.
- Refresh your browser
Edge
- Navigate to the website url you are trying clear (i.e. https://app.getelements.com/ or https://my.getelements.com/)
- Click the "Site Information" icon to the left of the url
- Select "Cookies (cookies in use)"
- In the new popup select each cookie for the URL and click "Remove"
- When ALL of them have been removed then click "Done"
- Refresh your browser.
Safari
Coming Soon.
Firefox
- Navigate to the website url you are trying clear (i.e. https://app.getelements.com/ or https://my.getelements.com/)
- Click the "Site Information" icon to the left of the url
- Select "Clear cookies and site data"
- On the popup message click "Remove".
- Refresh your browser
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