My connected accounts are showing $0 balances - what do I do?

Abby Morton
Abby Morton
If the account is newly connected, it may take a day for the values to update.
If there was a connection and there used to be a value showing but now there are zeros, you should try to delete the connection to Plaid and re-connect.  Note that sometimes when you do that you will see duplicate accounts.  That means that for whatever reason Plaid was not able to resolve the accounts and link to an existing account.  If that happens, you'll need to merge the accounts.  

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